Product & Stock
Are you selling APS-C or full frame lens ?
I own a Sony A7ii , can i use your lens ？
Can i use your lens with a canon sl2 ?
Is there an F mount version for Nikons?
Is this compatible with the black magic pocket cinema 4k?
Will I receive a confirmation after placing an order ?
Change shipping address
I have just ordered one of your manual lenses - what if something is missing or broken when it arrives?
How about the VAT and customs duty
How can i change my order ?
Payment & Promos
Are my card details secure ?
What payment options can I use
Why isn't your website working what can i do ?
My card was declined, what do I do?
I recently placed an order, will this promotion apply to my order?
Where is my order?
Where is my order shipped from?
My Order is arriving too soon, and I am not ready to receive it
Do you ship to APO or PO Box addresses ?
How does shipping work ?
Warranty - how does it work?
When does the warranty begin?
How do I claim the warranty?
Will the warranty be renewed if my product is replaced?
Return, exchange & refunds
Return, Exchange & Refunds
How long does it take to process a return ?
What is your exchange policy ?