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Will I receive a confirmation after placing an order ?
Change shipping address
I have just ordered one of your manual lenses - what if something is missing or broken when it arrives?
How about the VAT and customs duty
How can i change my order ?
My order has been flagged for fraud check, what does this mean?
A product's price dropped - can I get reimbursed?
I have that product in a pre-order or back-order, can I still get the price difference reimbursed?
What to do if my order is returned to sender?
I ordered a wrong item and it has arrived
